Terms of use


The present website is the electronic store for the sale of products through the internet (hereinafter "Store") of the company with the name "MILAN-VASILIKI DIMONASIOU", with TIN. 064048997, Kouma 19, 41222, Larissa Tel. & Fax. 2410-259513 (hereinafter "Company"). The terms of use of the Store are clearly, clearly and comprehensibly included here. Furthermore, each contract concluded through the Store is governed by the terms mentioned herein as well as those, as the case may be agreed between the parties. Any other terms are expressly excluded. Without prejudice to the principle of good faith and users of transactional ethics and, in general, to the provisions governing legal transactions, in particular those concluded remotely (where applicable), any user who enters and uses the services of the Store is considered that it consents and unreservedly accepts the terms set forth herein, without exception. If a user does not agree with these terms, he must abstain from using the Store and from any transaction with it.


The Store may contain links or indications regarding other websites owned and operated by third parties. The Company does not handle or control and therefore does not bear any responsibility for any information, product or service contained therein. Therefore, for any problem that arises during their visit or use, you should contact directly the legal representatives of these websites, who are responsible for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be construed as acceptance by users of these changes.

The Company does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided "as is" without any warranty of any kind.

The Company does not bear any responsibility or obligation to compensate for any damage (including compensation for non-pecuniary damage) resulting from inability to provide support services.

By using the Store, the user declares that he agrees that the use is made at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use. or errors in the content of the store. The photos of the goods are indicative. The user can examine the goods in the physical stores of the Company, provided that the availability of a code may differ from store to store.

The user of the Store (which includes any person who uses the Store, with or without rights of use, with or without connection, as well as anyone who is legally liable for acts of a third party who uses it, eg legal aid or legal guardian of a minor) declares that he is legally capable of concluding a contract with the Company through the Store, as well as to make use of the Store under the terms and conditions mentioned here. Also, as long as the use of the Store is made after connecting to it with the user's login details, he accepts that he is personally and financially responsible for each use of the Store, even if the use of the Store is done by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store to minors, who use his account or name.

The user is free to use the Store in accordance with these terms, the law and good manners. The responsibility for the contents of the transactions lies solely with the user. The Company does not exercise any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the online contact forms.

The user agrees and undertakes not to use the Store for:

a. Posting, publishing or transmitting in any way any content that is or may be deemed for any reason immoral (offends good morals, social values, minority, etc.) or illegal or, in general, offends, harms or damages the Company or anyone third and their legal property,
b. Posting, publishing or transmitting in any way any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by agreements as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of the software or contains malicious software for the purpose of interrupting, causing damage to, destroying or equipping the operation of any software or hardware computers,
c. Any other intentional or unintentional violation of applicable law,
d. Any collection or storage of personal data about other users.
Without prejudice to any other rights of the company, any use contrary to the above may result in termination of the services provided without notice. The user agrees that the management, employees, associates and shareholders of the Company are not responsible for any breach of the above obligations by the User.


In order to conclude a contract with the Company (eg purchase of goods) through the Store, registration in the Store is not required (using "username" and "password"). During the purchase process the user will be asked to login (if already registered) or to state the details to which the goods will be sent. If the user wishes, he can either state a password, and thus his data will be saved for future transactions or not declare a password, so in future transactions he will have to repeat the declaration of the relevant data.

Only name, mailing address, contact phone number and e-mail are required to register. This information remains strictly confidential, in accordance with the detailed reference in this paragraph concerning Personal Data.

Orders are made in writing online by completing and sending the relevant form that exists in the Store. The contract is completed at the moment when the user receives an update of the order status with the indication "Sent". Other updates on the status of the order appear on the user's screen and are sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the availability or delivery time differs from the one indicated on the page of the goods, the user will receive relevant information.

Before sending the order, the user, in addition to knowing the terms hereof, takes note of the following information:

a. That the counterparty of the user is the Company, the full details of which are mentioned here,
b. The main characteristics of the goods ordered,
c. The total price of the goods, including VAT. and any other charges as well as, where applicable, all additional shipping, delivery or postage charges and any other charges,
d. The payment, delivery, execution arrangements, the deadline within which the Company undertakes to deliver the goods,
e. That the user can submit any complaint in any way and especially by phone to the number 2410-259513 or by e-mail to info@milanobags.gr and that the Company, after examining the complaint will contact the user as soon as possible possible,
f. that given the use of the internet as a means of distance communication for the conclusion of the contract, there is no charge to the user by the Company for the use of the Store,
g. That the user has the right to withdraw in accordance with the conditions, deadline and procedures for exercising the right mentioned below,
h. That the Company is liable for actual defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code as well as that the Company provides further commercial guarantee and after-sales support services, in accordance with the following terms,
i. The operation of the store is governed by the use of the current one Code of Conduct of the Hellenic E-Commerce Association, to which the user can also address any complaint or request for redress.

The Company does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store of the Company and the user found afterwards the existence of a lower price in the Store or vice versa.

Any product offers are valid until stocks run out.

The Company is not responsible for any errors in features, photos and product prices listed in the Store and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with his order, he must contact the Company by e-mail at info@milanobags.gr

The Company provides the possibility of ordering the goods that are available through the Store or receiving the goods from the physical store. The user has the option to select through the Store the goods (s) he wishes to buy as well as the store receiving the product by paying the purchase price in cash or by card, upon receipt of the goods at the physical store he has chosen . This order will be valid from the moment the user receives an informative e-mail or SMS for the dates of receipt of the order from the physical store and for as long as it is mentioned in the said e-mail or SMS. If the user does not come to the store and pay the price, within the above mentioned deadline, the order will be canceled, not liable to the Company for this reason. If a user abuses this feature (eg repeated order without receipt from the store), the Company may reject the order.

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative DisputeResolution procedure (ADR) is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-union platform for electronic dispute resolution (platform ADR). To use press εδώ.


The Store includes intellectual property material that belongs to the Company and is protected by law. All contents of the Store are the intellectual property of the Company (or third parties contracted with it) and are protected by Greek and international law. Any copying, reproduction and retransmission of the material without the written permission of the Company is prohibited. In particular, the copyright of the contents of the Store, including, without limitation, all documents, files, texts, images, graphics, accessories and code contained therein as well as the general image of the Store, are copyright and industrial property of the Store unless otherwise specified and protected by the relevant provisions of Greek Community and international law. The appearance of this material in the Store in no case implies the transfer or assignment of their license or right of use.

The Store authorizes users to copy and print excerpts or documents from this website (except for content held by third parties and designated as such) for their non-commercial use, as any copies or excerpts of the documents of these or the pages obtained retains all copyright or other proprietary notices and any disclaimer contained therein. Except for this limited license, nothing in the Store should be construed to guarantee any other right or license in respect of any copyright, patent or trademark of the Store and the Company or any third party. All logos of the Store and its trademarks may not be used or reproduced without the prior written consent of the Company. Unless otherwise specified, the copying for commercial purposes, modification or reproduction of part or all of the contents of this website in any form, based on it and / or its content, or the integration into other websites, of the electronic systems recovery, is prohibited. No link in the Store can be included in any other website without the prior written approval of the Company.


The invoicing of the users can be done either with a retail receipt, deliverable upon delivery-receipt of the goods, or with an invoice, if the user is a freelancer or a commercial company.

For shipments of products within Greece, the user can choose as a method of payment cash on delivery, deposit in a bank account, credit card. In case of choosing the cash on delivery payment, the user is obliged to pay the total amount to the post office or to the courier employee who will present the parcel. In case of selection by credit card, a corresponding charge will be made to the user's card account.

Credit card transactions through the Store will be displayed on the user's credit card account with the reason "MILANO". In the event that it is proven that a third party credit card has been fraudulently used through no fault of his own, this charge may be canceled at the request of the Bank that issued the credit card, which must investigate the complaint. For this reason, every injured third party is obliged as soon as it realizes that this event has occurred to inform the issuing Bank, in order to cancel it and to exclude its use by unauthorized persons.

Shipments of products outside Greece are made only by courier and credit card charge.


The goods can be sent by the Company anywhere, to the place indicated by the user in the order form. Shipping costs depend on the total weight of the order, the shipping method and the country of destination.

Exact shipping costs are automatically displayed in the shopping cart and there is a choice of alternative shipping or receiving methods.

The Company will make every effort to send the products, within Greece, within 1-3 working days (Monday to Friday), for courier deliveries and within 8-10 days, for deliveries by mail. Deliveries outside Greece are made only by courier and the time required varies depending on the country of dispatch. The maximum delivery time can not exceed 30 days.

The Company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the fault of the Company or due to force majeure and therefore the Company is entitled to an extension of execution time. Force Majeure means any event that is outside the Company's sphere of control and which could not anticipate and prevent and results in the Company's inability to fulfill, in whole or in part, any of its obligations under the contract. If such incidents last for more than one month, the contract can be terminated by either party without compensation.

In any case of delay in delivery beyond the agreed time, the user must request the Company to make the delivery within an additional period commensurate with the circumstances and only if the goods are not delivered within this additional period, the user is entitled to terminate the contract. The above does not apply when the delivery within the agreed deadline is significant, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, before the conclusion of the contract, that the delivery is required to be made on or until a certain date. In these cases, if the Company fails to deliver the goods at the time agreed with the user, the consumer is entitled to terminate the contract immediately. Once the contract is terminated, the Company must return, without undue delay, all money paid under the contract.

Ownership of the goods is transferred after full payment of the price. The risk of loss or damage to the goods is transferred to the user when he or a third party designated by him and different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the user upon delivery to a carrier, if the user requested that the goods be transported by a carrier of his choice and he was not offered by the Company (subject to the user's rights vis-.-Vis that carrier).


In case of liability of the Company for a real defect or for lack of contracted quality of the good, the user is entitled, at his choice a) to demand, without charge, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs, b) to request a reduction of the price or c) to withdraw from the contract of sale, unless it is an insignificant actual defect. For a property to be considered contracted, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the Company must make a correction or replacement within a reasonable time. The above user rights are barred after two years for mobile things.

The Company provides a commercial guarantee of good operation and free repair to the privately owned service, which varies, depending on the good, up to 2 years, from the acquisition of the physical possession of the good. The guarantee offered on each product is stated in its detailed description. After the warranty period, repair services are offered with very reasonable charges for the entire life of the product. The Company does not provide a guarantee, nor does it guarantee protection for the suitability of a sold product for any specific purpose.

The commercial guarantee covers the free repair of the goods (labor and spare parts) from normal use. Damage from mishandling, force majeure and generally harmful exogenous factors are not covered. The user is charged with the cost of transportation to and from the repair shop, a visit to which at the user's premises is charged extra. The guarantee does not apply in case of intervention by an unauthorized technician. We inform you that the company is not responsible for any damage and wear of the products after their use and in no case is obliged to replace. Only the dealership is responsible for the replacement of products and any form of product repair.


The user may, using any means of communication, cancel an order placed with any means of communication, so that it is not executed, provided that it has not already been executed (orders that are in the stage of "Pending" or "In process" or " Ongoing").

The user may, within 14 calendar days from the delivery of the goods to the user (or delivery to a carrier chosen by the user other than the one offered by the Company), withdraw from the contract concluded with the Company (ie, for all goods of each order). The Company in this case will return to the user all the money received from him (by credit in the account of his debit / credit card, as long as he used them for the transaction, otherwise with a day check that will be sent to him by post) - in any case , no costs will be charged for such refunds, including, where applicable, delivery costs (excluding additional costs due to the user's choice to use a method of delivery other than the cheapest standard method of delivery offered by the Company), without justification delay and definitely within 14 calendar days from the day the Company will be notified of the user's withdrawal (via email, telephone or return slip). The user must, in this case, return the goods to the Company through his choice and at his own expense, without undue delay and definitely within 14 calendar days from the day he stated that he withdraws from the contract. The user is solely responsible for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and function of the goods. Simply put, the good must be in a condition that allows it to be resold, so you can try the good, but not use it. The special card of the company

as well as the product labels have not been removed or damaged in any way. No parts have been removed from the bracelet to fit the user's wrist or any modification has not been made anywhere. For example, if you bought a watch, you can try it on at home, but not wear it outside. The returned goods must, in addition, be the same as before the sale with the change tab worn on, in its complete original packaging (box, nylon, foam, which should not have tears or damage / deterioration) and with all the contents of the original packaging (instructions for use, specifications and warranties, connection cables, installation software, etc.). The Company is entitled to delay the refund until it receives the goods back or until the user provides the Company with proof that he has returned the goods, whichever comes first. The user can return the goods to the Company's headquarters or to any of its physical stores. Goods that were sold with an extra gift will have to be returned with the extra gift, otherwise the value of the gift will be deducted from the refunded amount. Otherwise, the current provisions of Law 2251/1994 on withdrawal apply.

For all Smartwatch products in case of activation the return of the product cannot be accepted

Alternatively, in case the user does not wish to withdraw from the contract, he is entitled, within the same withdrawal period (14 days from delivery, etc.), to replace any good of the order with another good, in the same condition, without , in this case, to charge (the user) with new shipping costs.

The above applies to orders placed through the online store, by telephone or any other means of written communication, even if you have chosen as a method of delivery pick up from a specific store. For purchases you make through our network of stores, you can only replace it with another product and not a refund.

Rights of cancellation, withdrawal or replacement should not be confused with defective goods, as they are covered by their respective warranties and are replaced by the official dealerships of the brands.


The Company through its online stores uses your e-mail address (e-mail), as long as you express your consent through the special registration fields, for the advertising of its products and services. You reserve the right to access your personal data held by the company and the data of your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant applicable National Law.

Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compatible with the mailing regulations. The store allows Newsletter subscribers to unsubscribe from the list of recipients. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. Newsletter subscribers' emails are used for this purpose only and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the company and are therefore protected by the relevant provisions of Greek law and international conventions. The company reserves the right not to register a person in the recipient lists or to delete him from them.


The company considers the protection of the personal data of those who visit our website extremely important. For this reason, it has taken the necessary steps to comply with all the rules for the protection of personal data. We handle "personal data" in accordance with STATEMENT of our Company regarding the protection of Personal Data as well as in accordance with European Legislation and any other applicable legislation in relation to the safekeeping, processing, access and transfer of personal data. The website, which always displays the privacy policy ("the policy") and that asks you for any information, collects, maintains and secures this personal information in accordance with the above policy, as well as applicable law and applicable regulations and instructions. This policy applies to personal information (as defined below) that you have provided yourself and through the media (such as websites, email and other online tools) to which there is a link to this policy. This policy does not apply to personal information collected from sources and media outside the internet, except where such personal information has been provided to us in writing.
We only collect personal data in relation to you, if you choose to provide it to us. We do not share any personal data with third parties for their own commercial use, unless expressly authorized by us. Please read this Statement to learn more about how we collect, use, share and protect information online:

a. Information collected
Our store generally uses two ways to collect personal information online: Information we receive
- Personal information: You can visit our website without giving us any personal information. We may collect your personally identifiable information (such as name, address, telephone, e-mail address and other personal information) only if you choose to provide it to us.
- Aggregate information: In some cases also, we remove personally identifiable information from data you have provided to us and retain it in aggregate form. We may also combine this data with other information to generate anonymous, aggregated statistical data (eg number of visitors, Internet service provider domain name), which help us to improve our products and services.

b. In addition, by using the Store, the user acknowledges that when concluding contracts through it it is necessary to provide certain information related to Personal Data, which will be processed and integrated into files, which have previously been notified to the competent Authority. and for which the Company is designated as a Controller. The Company does not collect Sensitive Personal Data (eg age), unless requested by the user for commercial reasons (eg ten years of age, for the purpose of choosing a cosmetic intended for the specific age group).

The purpose of the collection and processing of Personal Data is to record the contractual relationship with the Company, control, improve and adapt to preferences and choices related to goods and shipping by electronic or traditional means of administrative, technological, organizational and / and commercial information for the Company. The user has the right to have access to the file at any time and to request the correction or deletion of any data concerning him.
The Company guarantees the confidentiality and security of Personal Data, however it may disclose to the competent Public Authorities Personal Data or any other information it holds or is accessible through its systems, if this is dictated by an applicable law. The user guarantees and bears the responsibility for the truth, accuracy, validity, authenticity, relevance and appropriateness of the Personal Data that he discloses to the Company.
The Company, subject to the explicit consent of the user, provides users with the opportunity to be informed about new goods available on the market and any other offers, payment arrangements, etc. by sending advertising - informational messages to their e-mail or mail address or via telephone. In any case, the user can stop receiving advertising messages at any time. When the user sends any request to the Company, the information provided to it is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or harmful to the Company or third parties whose interests the company must defend ( third party users, suppliers, etc.).

c. Your choices
You have several options regarding the use of our website. You may decide that you do not wish to post any personally identifiable information by not entering this information into any fields on our website and by not using any available personalized service, if any. If you choose to submit your personal data, you have the right to view and correct or delete this data at any time by accessing your application. Some websites may ask your permission for specific uses of your information and you may either agree to or deny your use of it. If you choose specific uses or communications, such as sending online newsletters, you will be able to unsubscribe at any time by following the instructions in each communication. If you decide to unsubscribe from a service or service, we will arrange for your data to be removed immediately, although we may request additional information before we can process your request.
As described below, if you wish to prevent the receipt of cookies so that you can not be identified while browsing our websites, you can set your browser to refuse the receipt of cookies or to notify you whenever they are sent to you.

d. Security
Our store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, the store also uses firewalls and password protection programs in accordance with international market standards. It is, however, your responsibility to ensure that the computer you are using is sufficiently secure and protected against malicious software such as Trojans, viruses, etc. Be aware that without adequate security measures (eg secure configuration of your browser, updated antivirus software, effective firewall, non-use of software from dubious sources, etc.) there is a risk of the data and passwords you use to protect access to your data, to be disclosed to unauthorized

e. Links to other websites
Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we encourage you to visit them directly for their privacy policy.

f. Statement on the privacy of minors
Our website is aimed at an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal representative. His legal representative has the right, at his request, to see what information was given by the minor and / or to request their deletion.

g. Update of the privacy statement
From time to time our Store may revise the content of the privacy statement on the internet. These changes will appear immediately on this page which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.

h. How to contact our Store
To ask us questions or if you wish our Store to change or modify your profile, please contact us in writing at the following address: MILAN Kuma 19, 41222, Larissa.

i. Automatically collected Information
Certain types of information are collected automatically, every time you come in contact with our websites as well as through certain emails that we exchange. The automated technologies we use may include, for example, web servers (IP servers) (web server log), cookies and web beacons.


The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.

The use of the Store and any contract concluded through it is governed by Greek Law, in particular the legislation governing matters relating to e-commerce, distance selling and consumer protection, and falls under the exclusive jurisdiction of the courts of Athens, according to explicit extension of competence.

Any of the above terms becomes contrary to applicable law, automatically ceases to apply, without prejudice to the validity of the other terms. If any part of the contract concluded through the Store proves invalid or unenforceable by a court decision, the remaining contract will continue to be valid.

The Company may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations.

All notifications must be made in writing by hand or by mail.

In case of use of the store from another country outside Greece, the user is obliged to comply with the legislation of this country.

The above terms constitute the entire agreement with the Company, which reserves the right to modify or renew or delete all terms herein, without notice. The modification or renewal will take effect as soon as this text is informed of any change.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH).